(friendly) Well sure, I’d be glad to help you. Let me get out my notepad here. Now, what are your names? 

(sincere/not joking) You know, she’s right, Sheriff. Words can really hurt. I mean, just the other day a book fell on my head and let me tell you, I’m still feeling it. 

(positive) Oh, no need to thank me, ma’am. It’s my job to serve and protect. Now if you’ll excuse me, I’ve gotta get your statement written down in my report.