Loved your energy in this and even if you fumbled, you kept the same level of energy through the end. Great job!

Hey Chelsey! Excellent articulation, "service selection" felt super crisp near the beginning when many would blur them together. Because of this, you had a very nice professional-tone to your read. That said, I do think you could bring up your overall energy. You did keep it consistent, but by adding excitement and character to your performance, you can really become that sales-person that the script is calling for! Overall, great stuff, excited to see you improve!