The CPS agent is the one who comes to take William away from Willow.
They aren’t evil — they genuinely believe they’re helping — but their lack of empathy makes them come across as an antagonist.
To Willow, they’re the villain who destroys her world.
To themselves, they’re just following procedure.

Tone: Firm, professional, monotone.
Pitch: Medium — neither too deep nor too high.
Emotion Style: Cold and composed, with a hint of impatience or pity.