An old hag like creature who lurks in the rafters of the opera house. She is manipulative and has evil intentions, however comes across as pleasant. Her voice is that of an older lady (60s-80s), slightly raspy, and sly. She has the body of a large spider creature, however wears garbs that contrast her body's eerie look. She wears a mask and manipulates her victims in order to steal their faces. Think Ursula from the little mermaid, or the other mother from Coraline.