MR. JAWSUM is an unbelievably successful businessman who wants his entire career to be successful. He doesn't hesitate to trick anyone into signing his CONTRACTS to work for him at LAST RESORT. JAWSUM often berates his workers if they make any mistake on any of his funding projects. Despite this, JAWSUM is actually a benevolent boss when getting to know him better, prominently shown with his demeanor towards HERO. MR. JAWSUM treats HERO with great admiration and even states that he's "like the son he never had." Notably, he keeps a framed picture of both of them on his desk. There's also multiple dedications to HERO strewn throughout LAST RESORT. One note is that he puts the people he forcibly hires into positions they're comfortable in. Instead of VAN, he put BERLY in his job as the bouncer since VAN is too soft and BERLY is hard-headed and stubborn. He even gives the lazy BANGS the task of inspecting beds and the puzzle-loving NEB an engineering job. JAWSUM isn't willing to lose any of his employees even after he sends PLUTO to send the party packing. Even though MR. JAWSUM appears to run LAST RESORT well, it's clear that the company is just barely staying afloat. This is evident by how some of the customers who are staying overnight are clearly dissatisfied with the quality and service. AUBREY points out that that the TOFU Charity is the worst thing to happen since it takes precedence over the other more important matters that have been rescheduled. These flaws lead to JAWSUM realizing that he isn't fit to work as the boss and his decision to hand the position over to HERO, knowing he'll do a better job in his place.