Makoto is Kobayashi's friend and her coworker in Jigokumeguri System Engineering Inc. Takiya is good-natured and even-tempered (he takes surprises in stride), and is considerate of others by lending a helping hand. As a closet otaku, he can be especially passionate and loud about his interests. When drunk, he and Kobayashi usually argue, ranting about maids and other things, and he sometimes calls Tohru's outfit "Cosplay".