(her voice tinged with nervous laughter) Now, now, fillys, let’s not turn my boutique into a battlefield. Can I interest either of you in some tea? Or perhaps a nice scarf?

(more firmly, stepping between them) Enough! This is a place of harmony, not hostility. If you two insist on dredging up old grievances, perhaps you should do so elsewhere.

(gently, her voice more soothing now) Perhaps you both made mistakes. Friendship is… complicated, isn’t it? But holding onto this anger won’t help either of you. Why not try to see each other’s perspectives, even for a moment?