Emily is excitable, bubbly, sweet, friendly and kind to almost everyone around her. She does not discriminate others based on mistakes or who they are, where she excitedly greeted Charlie and welcomed her to Heaven, despite her being a demon. She compliments Sera in personality, with Sera the most serious and Emily the more bubbly. Working alongside Sera, her job is to preserve the happiness and joy of the human souls that ascend to Heaven.