DESCRIPTION:

Sylvia Sherwood also known as Handler or the Fullmetal Lady is Twilight's main contact at WISE.

PERSONALITY:

Not much has been to shown to get an understanding of Sylvia's personality but from what's been shown, it's that she is similar to Twilight in which she is dedicated, skilled and logical with her approach to ideas but still is a somewhat impatient person albeit the target, Donovan Desmond has been doing some suspicious activity, willing to artificially make it so Anya would get more Stella Stars showing only to be told that it would expose the agents and having Anya under scrutiny. It can be assumed that she doesn't really understand kids, as seen when she told Loid to just bribe Anya with candy.