I am Swatch, Our Lady Grace's head butler. When we are not attending to her needs, I and the Queen's other staff, Use this room as our humble yet colorful gift-shop-slash-cafe.

Ah, my outfit. Yes, the monochrome look is quite suitable, isn't it?  Black suit, colored glasses. Many people have failed to imitate this look. Some, even going so far as to attempt to impersonate me... In order to get the... Oh, nevermind. Macaron?

What? Basement? There's no basement here. You need to relax. Have a drink, and talk softly... You're bothering the other customers.